Global Assistance and Healthcare to improve evolving needs of global business landscape

GAH is also seeking to expand in other markets with the increase in travel.

Alain Durand, President Director of Global Assistance and Healthcare, said they are looking to meet the evolving needs of the global business landscape.

"As Fullerton Health expands in Southeast Asia, the integrated health services within this ecosystem allow GAH to provide more comprehensive services to clients," read the statement.

"Clients trust GAH's capabilities in providing exceptional support on a larger scale, in more countries," explained Mr Alain, "We are an asset to all we serve, in every country where we are present. As Fullerton Health expands, GAH looks forward to enhancing our value and delivering even better solutions for our clients."

"GAH's expansion is in tandem with the increase in global travel. GAH is committed to not only meeting healthcare needs but also enhancing the countries of coverage and the scope of services. To ensure that we are able to exceed service expectations, we acquired the latest technology and equipment, hired more physicians and improved our operational systems. Our commitment toward service excellence remains as we expand to more locations," said Mr Alain.

GAH's expansion began in Jakarta, Indonesia, and now encompasses four alarm centres, including Jakarta, Ho Chi Minh (Vietnam), Manila (Philippines), and Port Moresby (Papua New Guinea).

Alain said the expansion aligns with Fullerton Health Group's commitment to deploy assistance capabilities across their markets as they grow in Southeast Asia. 

GAH is also planning an expansion into Cambodia, Mainland China, and Hong Kong in 2024.