Align Technology Wins Digital Innovation of the Year - Singapore category at HCA Medtech Asia Awards | Healthcare Asia Magazine

Align Technology Wins Digital Innovation of the Year - Singapore category at HCA Medtech Asia Awards

It was recognised for its Invisalign Virtual Care and Invisalign Virtual Appointment tools.

HCA Medtech Awards Asia today announced that Align Technology has won “Digital Innovation of the Year” for its Invisalign Virtual Care and Invisalign Virtual Appointment tools that offer a seamless end-to-end digital experience for Invisalign doctors and their patients.

Over the last 24 years, Align Technology has been driving the evolution in digital dentistry and has helped Invisalign doctors treat over 10.2 million patients with the Invisalign system, the most advanced clear aligner system in the world.

Align Technology has always set the bar for leadership and change in their industry by constantly innovating to bring new and better solutions for enhanced digital orthodontic and restorative workflows for their doctor customers. 

Align Technology pioneered the invisible orthodontics market with the introduction of the Invisalign system and revolutionised the orthodontic industry by combining digital treatment planning and mass-customisation with shape-engineering based on biomechanical principles.

Over the years, Align has continued to transform and evolve the Invisalign system—even during the COVID-19 pandemic. In the early days of the crisis, many Invisalign doctors around the world pieced together video calls and texts, while patients submitted photos through a variety of platforms to help doctors monitor patient progress, reduce in-office appointments, and ensure continuity of patient care during treatment. 

In response to these efforts, Align Technology launched a new set of digital tools to support doctors and their patients via its Invisalign system. These solutions included the Invisalign Virtual Care and Invisalign Virtual Appointment tools that were integrated into the My Invisalign App. Both tools were designed to further enable doctors to manage and continue a range of practice services to communicate and connect with their patients during lockdown periods when their clinics were not allowed to be opened.

The Invisalign Virtual Appointment tool enables doctors to easily schedule and host HIPAA compliant video appointments to discuss Invisalign treatment with patients. 

It is currently available in 13 markets in Asia Pacific, with over 1,200 active doctors using the tool. 

Meanwhile, Invisalign Virtual Care enables collaboration between a doctor and patient—whether they are a prospective patient looking for more information about Invisalign treatment or tracking treatment progress for in-treatment patients. Available in Australia, New Zealand, Singapore, Thailand, India and Japan, Invisalign Virtual Care can be used for remote consultations after treatment begins, assessment of treatment progress, and communication adjustments or concerns during treatment. 

During the monitoring stage, these tools provide doctors and patients with a seamless end-to-end digital experience, especially during the pandemic lockdown which prohibits face to face continual patient care. These stages include: 

•Capture – Drive awareness before the first office visit 

•Scan – Accurate, quick and comfortable capturing of patient’s digital imaging and data with the iTero scanner 

•Plan – Use of ClinCheck software, an enhanced digital treatment planning tool, by doctors to chart the treatment plan for patients 

•Treat – Begin patient treatment upon receiving their customized, digitally designed Invisalign clear aligners from their doctors 

•Monitor – Follow treatment progress of patients remotely with Invisalign Virtual Care and Invisalign Virtual Appointment through My Invisalign app 

Feedback for these tools have been positive to patients and doctors—enough to obtain a strong win at Healthcare Asia’s Medtech awards in the Digital Innovation of the Year - Singapore category.

Align Technology’s dedication to transforming smiles and changing lives has resulted in a successful initiative in launching these digital tools that benefit both doctors and their Invisalign patients.  


Hear from their vice president for marketing in APAC, Gary Ho as he speaks about the Invisalign App, a platform that supports doctors with their medical services and how it became genuinely useful in delivering quality patient care especially during these difficult times.

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