NTUH launches electronic prescriptions and telemedicine services

Patients receive prescriptions via video consultations.

National Taiwan University Hospital (NTUH) has officially launched its electronic prescription system, integrating telemedicine and community pharmacy services to make healthcare more convenient for patients.

The hospital formed the Electronic Prescription Implementation Task Force in August 2025, combining medical, pharmaceutical, and IT expertise. After six months of development and testing, NTUH issued its first electronic prescription on 12 January 2026, with medication dispensed in the hospital.

A week later, on 19 January, the NTUH Tele-Health Center completed electronic prescription delivery to community pharmacies. By 29 January, NTUH had fully integrated telemedicine-enabled electronic prescriptions, where patients could consult with physicians via video, receive electronic prescriptions, and use the NTUH Mobile Services App to present QR codes at local pharmacies for medication pickup.

NTUH coordinated closely with the National Health Insurance Administration (NHIA) and community pharmacies to ensure safe data exchange, stable system operation, and accurate medication delivery. The NHIA praised NTUH’s project as “highly exemplary.”

NTUH Superintendent Dr. Chong-Jen Yu highlighted that electronic prescriptions transform healthcare workflows, reduce repeated hospital visits, and better meet patient needs.

Patients also confirmed that the service improves convenience, especially for those requiring long-term medication or with mobility limitations.

Through the NTUH Mobile Services App, patients can view prescriptions in real time, schedule follow-up pickups, and complete verification at hospital counters, reducing wait times.

NTUH said it plans to continue improving its electronic prescription and telemedicine services to advance patient-centered digital healthcare.