Chong Hua Medical Mall wins at Healthcare Asia Awards 2025

The medical mall was recognised for redefining outpatient care in the Philippines with its patient-first approach and seamless healthcare experience.

Chong Hua Medical Mall has been named the winner of the Outpatient Service Initiative of the Year - Philippines at the prestigious Healthcare Asia Awards 2025, a recognition of its groundbreaking efforts in transforming the outpatient experience through innovation, accessibility, and integrated care.

With over 300 medical specialists and a full suite of diagnostic and allied services—including laboratory, radiology, cardiology, and pharmacy—the medical mall delivers a streamlined and holistic approach to outpatient healthcare. Its pioneering pharmacy drive-thru service, designed for busy individuals, seniors, and persons with limited mobility, exemplifies its commitment to convenience and patient well-being. This is further enhanced by its Meds-to-Go programme, which allows for easy prescription pickups via phone or messaging.

Chong Hua Medical Mall also leads in turnaround efficiency, offering same-day results for many routine diagnostic tests and allowing patients to access their results online—eliminating long waiting times.

Blending healthcare with lifestyle, the facility houses commercial establishments such as banks, cafés, restaurants, a nail salon, and a convenience store, offering patients and visitors a comprehensive, one-stop destination for both medical and daily needs.
The medical mall is also equipped with a mechanical air ventilation system, ensuring optimal air quality and continuous air exchange across all floors, particularly in high-traffic areas such as clinics and waiting lounges. This feature underscores the facility’s dedication to infection control and patient safety.

Importantly, Chong Hua Medical Mall serves as a convenient access point for patients who may require advanced treatments, emergency care, or inpatient services at Chong Hua Hospital. The close integration between the two institutions allows for seamless referrals and coordination, ensuring continuity of care for patients across the entire spectrum of health needs.

“Chong Hua Medical Mall is proud to be recognised by Healthcare Asia as Outpatient Service Initiative of the Year - Philippines for our commitment to making healthcare more accessible, efficient, and patient-centred. This award reaffirms our vision of raising the standard of outpatient care through clinical innovation, service excellence, and meaningful community impact.”

Healthcare Asia Awards honours exceptional healthcare facilities across the region that have redefined the standards of excellence in the industry through their innovative solutions and substantial contributions to communities.

The Healthcare Asia Awards is presented by Healthcare Asia Magazine. To view the full list of winners, click here. If you want to join the 2026 awards programme and be acclaimed for your organisation's remarkable initiatives and contributions to the healthcare industry, please contact Julie Anne Nuñez at [email protected].