Singapore Diagnostics Clinches Consecutive Diagnostics Provider of the Year Win, Sweeps Awards in Employee Engagement, Service Innovation

It enables quality through its 46 facilities that operate with fully automated equipment, integrated IT, and a seamless logistics network.

In a healthcare landscape dotted with over 3,000 laboratories, Singapore Diagnostics (SGD) emerges as a beacon of innovation and quality, distinguishing itself as the second-largest independent laboratory in the Philippines.

What sets SGD apart is its unwavering commitment to excellence and continuous innovation. SGD made history by becoming the first laboratory in the country to undergo accreditation by the prestigious College of American Pathologists. This recognition not only underscores SGD's commitment to quality but also positions it as a leader in setting new industry standards. 

However, SGD doesn't rest on its laurels; instead, it actively shares its knowledge and expertise with the industry. Through laboratory visits, scientific meetings, and industry gatherings, SGD inspires other facilities on their quality journeys, fostering a culture of collaboration and excellence within the sector.

Operating with 46 state-of-the-art facilities across the Philippines, SGD leverages cutting-edge technology, including fully automated equipment, integrated IT systems, and a seamlessly coordinated logistics network. Despite its advanced capabilities, SGD remains committed to affordability, ensuring that its services remain accessible to all segments of society.

A key driver of SGD's success is its dedicated workforce, who serve not only as employees but also as enthusiastic brand ambassadors. Through the strategic use of social media platforms like TikTok, SGD's employees showcase the company's culture and values, boosting camaraderie amongst peers and attracting new talent to the field of science. 

The viral #teamSGD hashtag has become synonymous with SGD's vibrant company culture, with an impressive 85% of employees voluntarily participating in TikTok challenges. This concerted effort has resulted in over 10 million views on SGD's social media channels in the past year alone, further amplifying the company's brand presence and attracting top talent to join its ranks.

In a groundbreaking move to expand healthcare accessibility, SGD has partnered with Angkas, a motorcycle ride-hailing app, to enable patients to schedule blood tests from anywhere in Manila. Certified phlebotomists visit patients at their convenience, collect samples, and deliver them directly to SGD for processing. Results are promptly emailed to patients, eliminating the need for them to visit a medical facility. This innovative partnership represents a paradigm shift in healthcare accessibility, ensuring that essential laboratory services are not confined to traditional medical facilities but can reach individuals where they are most comfortable.

SGD's dedication to breaking down barriers to healthcare access aligns with its overarching mission of providing high-quality testing to as many Filipinos as possible. The impact of SGD's transformative initiatives has been duly recognised by the Healthcare Asia Awards 2024, where the company received prestigious accolades including Diagnostics Provider of the Year - Philippines, Employee Engagement of the Year - Philippines, and Service Innovation of the Year - Philippines. These awards underscore SGD's unwavering dedication to innovation, setting new industry benchmarks, and making substantial contributions to communities. 

Singapore Diagnostics is not just a laboratory—it's a driving force behind the transformation of healthcare accessibility in the Philippines. With its relentless dedication to innovation, quality, and service excellence, SGD is revolutionising the way healthcare reaches people, one test at a time.

The Healthcare Asia Awards is presented by Healthcare Asia Magazine. To view the full list of winners, click here. If you want to join the 2025 awards programme and be acclaimed for your organisation's remarkable initiatives and contributions to the healthcare industry, please contact Julie Anne Nuñez at [email protected].