IHH receives accolade for MyHealth360 app

The mobile platform helps patients stay on top of their health – anytime, anywhere.

World-leading integrated healthcare services provider IHH Healthcare (IHH) took home the Health App of the Year - Singapore at the recently held Healthcare Asia Medtech Awards for the successful implementation of its MyHealth360 mobile app.

MyHealth360 is a patient-centric, one-stop mobile platform that connects users seamlessly to IHH’s suite of services, allowing them to stay on top of their health anytime, anywhere.

With the launch of MyHealth360, IHH can now deliver exceptional user experience. Over 140,000 patients and 1,600 doctors registered to use the new applications, each consisting of multiple features and meeting the needs of both user types by listening to users’ feedback and operational pain points as well as user research. 

Within just four months, the team was able to implement and operate teleconsultation, as well as enable e-commerce capabilities that empower its users. The app is designed to be user-centric with an intuitive UIUX that makes it easy to use and navigate.

MyHealth360 offers various functionalities for its consumers, such as offering medical and adjacent wellness services, appointment scheduling, on-demand teleconsultations, healthcare service package purchases, and health status monitoring. With MyHealth360, doctors can easily track and access patients' lab and radiology test results, as well as their diagnoses. This seamless integration enables doctors to collaborate with other caregivers and stay informed about hospital policies and administrative procedures.

“The launch of MyHealth360 is fully aligned to IHH’s aspiration to ‘Care. For Good.’ by making healthcare better, faster, and easier for our patients. It is also a key milestone in our innovation and digital transformation journey, as we seek to empower our users to take control of their health through seamless digital experiences and conveniences across their healthcare journey.”

“We are just getting started, and there is more to come on innovative, patient-centric capabilities & features across the healthcare continuum, not only in Singapore but also across other IHH markets.” – Joe Sim, Group Chief Operating Officer, IHH Healthcare. 

Healthcare Asia Medtech Awards honours companies that have risen above the hurdles brought by the global crisis through developing breakthrough products, solutions, and initiatives.