Contributors
Dr. Susan Ananda
EDUCATION
2005 : Medical Doctor Degree from University of Padjadjaran, Indonesia (General Practitioner)
2008: Magister Degree of Hospital Administration, Faculty of Public Health, University of Indonesia, Indonesia
2022 - present : Candidate Master of Business Administration (MBA), School of Business and Management, Institute of Technology Bandung – Indonesia (expected will graduate on 2023)
EXPERIENCE
2005 – 2007: RSUD Jampang Kulon, Sukabumi
• General Practitioner (assigned as PTT for Government)
• Head of Service Management RSUD Jampangkulon
2007 - 2008: CBC Professional Health Center, as Esthetic Practitioner and Operational Management
2008 - 2009: Siloam Hospitals Group, as Corporate Clinical Governance Officer
2010 - 2019: Quality Management Representative (Quality Manager) – Premier Jatinegara Hospital
2012 - 2019 : Enroll in Quality Groups and leading the accreditation preparation and mock survey in group hospitals of Ramsay Sime Darby Healthcare (5 hospitals, Indonesia - Malaysia).
2020 – 2022 : Medical & Ancillary Services Manager – Premier Jatinegara Hospital
2022 – present:Chief Executive Officer – Premier Jatinegara Hospital
INTEREST
- Hospital Quality
- Education & Training
- Business Strategic
Dr. Tullawat Pacharapha
Tullawat is the chief operating officer at Vejthani hospital. He also serves as a member of the HIMSS APAC Advisory Board, the instructor for the College of Management Mahidol University, and a frequent speaker at healthcare management conferences. Tullawat holds the degree of Doctor of Medicine, Board of Orthopaedic Surgery, Master of Business Administration, and Doctor of Philosophy in Management.
Vejthani Hospital, established in 1994, is one of the leading private international hospitals in Thailand that provides JCI accredited quaternary health care services. Pursuing digital transformation, the hospital integrates digital technology into areas of its business resulting in how it delivers value to customers. The digital initiatives include CRM System to support the medical traveler care continuum, Business Intelligence to make informed decisions, Transportation Management System to optimize patient transportation services, Robotic Processing Automation to replace manual repetitive rules-based processes, and the new Hospital Information System, for delivering, managing, and transforming care.
Dr. Walter Lim
Dr. Walter has twenty years of experience in the Singapore and Asia-pacific healthcare markets.
In his role as the Singapore Managing Director at Fullerton Health, Dr. Walter leads health tech initiatives in Singapore including telemedicine and healthcare analytics. He also oversees Clinical Services in Singapore including primary care, allied health, pharmacy, and ambulance services.
He has led multiple COVID-19 response projects with the Ministry of Health, Ministry of Manpower, and driven the integration of wellness, health screening, and primary care services to form Fullerton Health Singapore's Primary & Preventive Care Division.
He was previously Managing Director at Integrated Health Plans (IHP) overseeing corporate health business lines for its group insurance and employer benefits client base in Singapore and Malaysia.
In his earlier career, he served as an investment professional in a corporate venture capital fund linked to Singapore's Economic Development Board and was part of the team during the establishment of Singapore’s National Electronic Health Record. He also practiced as a physician at Singapore General Hospital and various SingHealth group institutions.
Emma Sterling
Emma is a Senior Consultant at ACG, Hong Kong, where she works closely with a range of healthcare providers, insurance, and pharma clients. Emma leverages her background in health policy and strategy to help organisations to achieve their objectives in healthcare excellence; often through major change projects and thought leadership. She is particularly interested enabling and spreading health-tech innovation within healthcare systems to improve quality and access equity. Prior to joining ACG, Emma worked under the NHS Graduate Management Scheme; the UK’s fast-track leadership scheme aimed at cultivating tomorrow’s healthcare Directors and CEO’s.
Emma developed her skills for consulting within a placement in KPMG’s Universal Health Coverage Team. She supported the Global Centre of Excellence to assess different paths to UHC and the current limitations and positives of these approaches. Emma undertook an MSc in Health Policy from Imperial College London, and a BSc in Medical Genetics from the University of Leicester.
Esther Saguil
Dr. Saguil currently serves as the President of the Philippine Surgical Infection Society and Chair of the Committee on Surgical Infections at the Philippine College of Surgeons. She is also the Chair of the Department of Outpatient Services at the Philippine General Hospital.
She had previously held the role of President of the Philippine Society of Paediatric Surgeons and is currently a board member on the Association of Women Surgeons and Philippine Society for the Surgery of Trauma, among others.
Dr. Saguil frequently speaks at national and hospital-level conferences on matters related to SSIs, most recently participating in discussions that took place at the first-ever Care+ Asia Pacific Masters SSI Prevention Symposium. This event, organised by Ethicon, brought together a consortium of international experts to strategise how Asia-Pacific can advance the adoption and implementation of global guidelines, as well as institute surveillance methods to reduce the risk of SSIs.
Hoo Ling Lee
Ling Lee has 18 years of experience in the healthcare industry, specialising in strategy development, hospital acquisition, operational leadership, lean management and financial management.
Prior to joining Gleneagles Hospital Kuala Lumpur, Ling Lee was the Chief Executive Officer at Pantai Hospital Ampang and the Head of Strategy and Special Projects for IHH Healthcare Malaysia for 10 years, overseeing the organisation’s overall strategy and business development and instrumental in many greenfield and brownfield projects in the country.
Ling Lee was with Singapore General Hospital (SGH) and National University Hospital (NUH) Singapore before returning home to Malaysia. She loves sharing her healthcare experiences and she is a Visiting Lecturer at International Medical University (IMU). She takes on topic relating to healthcare strategy and healthcare operations.
Ling Lee has a Degree of Economics from National University of Malaysia (UKM) and is currently pursuing her Masters of Law from Taylor’s Law School.
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