HEALTHCARE | Staff Reporter, China

Ping An Good Doctor upgrades Private Doctors service

The latest upgrade allows up to eight family members to share the service.

Ping An Good Doctor has completed a full product upgrade for its family doctor service Private Doctors, offering a multi-layered membership system of health steward services, according to a press release.

In particular, Private Doctor has been upgraded to include services of Private Doctor and Family Doctor, providing personalised health management for individuals and families.

The latest upgrade expands from personal health management to covering family health management, offering Individual Edition and Family Edition. The latter allows up to eight family members to share the services.

It also offers comprehensive services throughout the medical process, such as 7/24 online consultation, hospital outpatient appointment, registration, hospital referral and inpatient arrangement.

The upgrade also provides healthcare services covering high-end checkup and testing projects, and health management services covering high-end health checkup, Chinese herbal drugs, vaccination, capsule gastroscopy and PET-CT.

Further, Private Doctor has added online voice and video consultation service, allowing patients to talk to their doctors face-to-face at home.

In H2 2019, Ping An Good Doctor launched the service in Mainland China under the company's sub-brand Ping An Doctor Home. This model allows family doctors to offer medical and healthcare services online.

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